Home Fires Company Profile
From its humble beginnings as a one-man business, operating from a small factory in Worcester in 1985, Home Fires has developed into a well-established organization and a market leader in the development of fireplace and braai products. The upgrading of production machinery and equipment and regular injections of operating capital has facilitated penetration into the export market.
The local market is served through a growing network of distributors who offer specialised consultation services. Home Fires is a family business, which is run by a qualified management team, backed by a stable track record of 16 years’ business experience. The Company’s top quality products and friendly service is complemented by excellent after-sales service, as well as expert technical advice.
Home Fires currently sets the trend of the quality and new design of fireplaces and braais, some of which are patented. All products are stringently tested for durability and are confidently guaranteed for 15 years. Further to this, the products can successfully be used in any smoke-free area.
Why choose Home Fires?
Home Fires has been in business for over 30 years. Our showroom displays a wide variety of wood burning, gas burning, and multi fuel fireplace products in the form of fireplaces, inserts, and freestanding stoves. We also display an equally wide selection of Braai products in the form of charcoal / wood and gas braais. Aside from our quality products, we strive to provide each customer for the information needed to make an educated purchase for their home. We want to make you feel comfortable and confident in your purchase with us. We pride ourselves on being the best at what we do, and make customer safety and satisfaction our number one priority. When you work with Home Fires, you’ll see what sets us apart from our competitors.
We also offer a variety of above and beyond services:
With our extensive experience working with all types of braais, fireplaces, inserts and stoves, we know good products when we see them – that’s why we opened a retail store in 1992. Every product we sell is thoroughly researched and tested for quality, longevity and safety, so you know what kind of product you’re getting.
Each and every fireplace, braai, stove and insert is designed and manufactured to strict quality testing standards and backed by a warranty, guaranteed to give you the solid performance you deserve.
Not sure which appliance is right for your home? Our knowledgeable and experienced staff can help you make the right choice! We are here to listen to your wants, needs and price range and will never make you feel pressured or disrespected. Our goal is to match you up with an appliance that will provide your family with long-lasting enjoyment on your budget and in your time frame.
Once you’ve chosen the right appliance for your needs, we guarantee professional installation advice and will even walk you through the safe and efficient use of your new appliance.
If you should have any questions about your appliance after you’ve bought, don’t fret! We offer professional purchase support every step of the way and will be happy to answer any questions you may have. Feel free to call us!
In addition to the great selection of products featured on this site, we can custom order or buy in any model from any of the manufacturers we partner with. If you don’t see the exact product you are looking for, our in-house experts would be happy to assist you.
Honesty is a quality that isn’t always promoted in business – but at Home Fires, we require and praise honest evaluations and customer-interaction. Whether you are buying our least expensive accessory or buying our most expensive stove, we treat everyone with the same respect. We guarantee the best possible prices and will be honest with you during every step of the purchasing process.
- Strive for Product Quality & Excellence
- Customer Satisfaction is Prority
- Focus on the Future of Products
- Great Customer Support
- Excelent Service Delivery